Indian Railway Catering & Tourism Corporation [IRCTC] — i did not get back refund since 5.4.17

Address:Bankura, West Bengal
Website:[email protected]

Our (6passengers) ticket booked for the train no 12328 (Pnr no[protected], upasana express (Haridwar to howrah) for the date 01.04.2017 which has been cancelled by the company itself. So we went to the bankura station and filled all necessary forms told by station master and submitted on 05.04.2017. As per their information the amount should refund by 3months. But still we are waiting. My question is are we just wait and watch for years after year like this? Kindly do the needful.
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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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In spite of putting a complaint, still I didn't get money refund. Indian Railway service is getting worst day by day. Almost 8months over, but they didn't return my money. Do we need to take another legal action against ITCTC regarding the issue?

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