Indian Railway Catering & Tourism Corporation [IRCTC] — irctc mobile app options

First, there is no option to change gender once ticket is booked which means there is no chance that a person (Female) can commit any mistake while booking wow.

Secondly, if you really don't want to allow gender change, then keep the default option as "female" and will see how many males are perfectionists.

Third, if you don't allow gender change then ask you tcs to not ask for money. They charged me high for this mistake. What a corruption and biassness.

In good words, i will suggest that don't keep this option at all as it doesn't matter for booking.

The developer who developed this app, go and ask him if he was so intelligent that he didn't commit a single mistake while developing this app.

This is absolutely disgusting and ridiculous..
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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
Apr 25, 2018
Updated by archipeach
The disgusting thing is I tried to submit feedback on their website twice or thrice but that page hangs when I click on submit! ***
Complaint comments 

Comments

I am cancelled my ticket, irctc shows my refund transaction id is [protected], transaction date is 26 Mar2018, refund id is [protected], refund amount 1100, refund date is 27 Mar 2018, and refund in PAYUMPP, but the money did not credit to my sbi account, plz take further action

Dear Sir

I Forgot User ID & Password, I have my mobile number, and my mobile number is [protected]. Please my problem solve as early as possible./

Thanking You
Hema Kumar Seeram

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