Indian Railway Catering & Tourism Corporation [IRCTC] — irctc not refunding/acknowledging for participating in "janta curfew" on 22 mar 2020

Dear sir/madam,
As per captioned, i had a train on 21/03/20 with confirm ticket (Pnr [protected]).
But as per appeal of h'ble pm shri narendra modi, i decided to participate in the said "janta curfew" on 22 mar 20. Hence i decided to file tdr after chart preparation for full refund of my money.
But i was unable to do so (I also read in business line that if anyone cancel or wants to cancel ticket from 21 march to 15 april, full refund will be given)..

Please resolve my issue and refund my money as soon as possible.

Regards,
Kishor kumar
[protected]