Indian Railway Catering & Tourism Corporation [IRCTC] — irctc shows the amount is refunded but it is not credited to my account

Pnr number - [protected]
Transaction id - [protected]
Cancellation/refund id - [protected]
Transaction date - 06 march 2020
Train number - 12004
Date of journey - 08 march 2020
Refund amount - 3620
Refund status in irctc shows refunded but amount not yet refunded in my bank account. It has been more than 15 days now. Please help me out here. As soon as possible.
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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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I have cancelled my confirm tickets both up/ dn bearing pnr no: [protected] and [protected] to and from Chennai from kharagpur on 7/3/2020.Cancellation/refund I'd are: [protected] and[protected]
respectively, status is showing amount refunded but not yet credited in my account from which the tickets were purchased.

I have tried to book ticket from Ahmedabad to MOKALSAR on 20/3/2020 in Ahmedabad to Bhagat ki Kothi weekly express (Train no-14804).
The amount 458.68 was deducted from my account but I cannot find my ticket in my mobile.

So kindly refund me back the amount in the same account

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