Indian Railway Catering & Tourism Corporation [IRCTC] — lower berth for senior citizen ticket booking along some one travelling

Address:

31, TIE, Balanagar, Hyderabad, Andhra Pradesh, 500037

Dear support team,

Ref: date of journey: 2nd sep 2019
From spe to sc by train no.: 12603
Pnr no.: [protected] & [protected]

Recently myself, my wife, my 4-year son and my father (83 years) traveled in train. While booking i booked a ticket to my father in senior citizen quota and for us in general quota (And opt for the same coach).

But my father got the ticket in s6 under senior citizen quota and we got in s13 which was wl. Either i have to take my father to s6 and leave there or my son along with me to s6 since my son used to sleep with me. It was a great difficult to manage to take my son from s6 to s13.

Request you to make some changes in the gui, where we can select lower berth for senior citizen under lower berth/senior citizen quota.

Please look into the matter and do needful.

Than you in advance,

Kind regards,
Muni