Indian Railway Catering & Tourism Corporation [IRCTC] — luggage ruined by rats

Address:Pune, Maharashtra, 411014

I was travelling from Ganj Basoda to Pune on 12th Aug 2017 by 11077 JHELUM EXPRESS in AC Coach B5, but I experienced a horrible situation my luggage got ruined by rats and inside there were valuables which got also got damaged by rats, and this is only due to bad house keeping of IRCTC, can you imagine what will be the situation of food in pantry.. Please look into the concern.

Thank You.
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    Indian Railway Catering & Tourism Corporation [IRCTC] Phone
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    Indian Railway Catering & Tourism Corporation [IRCTC] Address
    9th Floor, Bank of Baroda Building, 16, Parliament Street, New Delhi, Delhi, India
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