Hello,
On 06Jul22, i tried to recharge my R wallet on UTS app with mobile number [protected] for Rs. 800.00. Money got deducted from my HDFC bank account, but did not get credited to my UTS R wallet.
Transaction history status shows recharge initiated while money got debited from My HDFC bank account and same has been shown in PayTM transaction history as well. Please either credit my RWallet on UTS id [protected] or initiate refund in my bank account for Rs. 800.00
I have received a notification in my UTS app as below
"Failed R Wallet recharge with TXNID-[protected], AMOUNT:800.00, Transaction Date 06/07/2022 is now reconciled and the amount is now credited to your Rwallet. Kindly check with your R-wallet balance.
But when checked the balance in Rwallet, the amount is not yet credited. PFA image of Rwallet balance.
Please refund the money asap to bank account or in my RWallet.
Regards,
Royal Pegado
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