[Resolved]  Indian Railway Catering & Tourism Corporation [IRCTC] — Money Debited from bank account but UTS R wallet not credited

Hello,

On 13Aug22, i tried to recharge my R wallet on UTS app with mobile number [protected] for Rs. 300.00. Money got deducted from my HDFC bank account, but did not get credited to my UTS R wallet.
Transaction history status shows recharge initiated while money got debited from My HDFC bank account and same has been shown in GPay transaction history as well. Please either credit my RWallet on UTS id [protected] or initiate refund in my bank account for Rs. 300.00

Please find attached screenshot for UTS transaction status and GPay transaction status.

Please refund the money asap to bank account or in my RWallet.

Regards,
Royal Pegado