Indian Railway Catering & Tourism Corporation [IRCTC] — Money deducted but ticket is not generated

Address:Sundargarh, Odisha, 769007
Website:www.irctc.co.in

For online booking of railway tickets, i have use my sbi atm card no-[protected] on 03.01.2017 vide bil/[protected] but ticket was nt generated, so i wait for 1day but i was not received ticket after that i check all reveiws of irctc, that i know in that kind of situation it is refunded in 3-4days & i have to travel on 8.01.2017 ao again i book a ticket on 04.01.2017 & that time pnr is generated. But since 5days left but money is refunded of 1st transaction.

So kindly do the needfull to get back my money back without any deduction
My account no-[protected]
Email [protected]@gmail.com
+1 photos
Was this information helpful?
No (0)
Yes (0)
Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
Jan 08, 2017
Updated by madhulij
*money is not refunded of 1st transaction
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Indian Railway Catering & Tourism Corporation [IRCTC]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    17%
    Complaints
    10797
    Pending
    0
    Resolved
    1834
    Indian Railway Catering & Tourism Corporation [IRCTC] Phone
    +91 44 2530 0000
    Indian Railway Catering & Tourism Corporation [IRCTC] Address
    9th Floor, Bank of Baroda Building, 16, Parliament Street, New Delhi, Delhi, India
    View all Indian Railway Catering & Tourism Corporation [IRCTC] contact information