Indian Railway Catering & Tourism Corporation [IRCTC]

Indian Railway Catering & Tourism Corporation [IRCTC] — money deducted but ticket not booked

Geetesh Mittal

Address:

61, Shambu Mal ki Bagichi, Chick Santar Morar, Gwalior, Madhya Pradesh, 474006

On 8th april, i was trying to book a train ticket and i paid using phonepe app bank of baroda upi. The transaction was failed 3 times but money got deducted every time. For 2 of the transaction, i have got the refund, but for one of the transaction, i haven't got the refund yet.

I have contacted phonepe and they are saying that they have successfully credited the amount to irctc. But irctc is saying they have got money for only 2 transactions and they have provided a refund for that.

Below is the utr number[protected] for which the transaction was failed and ticket was not booked but still i haven't got the refund.

Please help me as it's been more than 15 days.

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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.

Apr 30, 2019

Updated by Geetesh Mittal Any update on the issue yet?

May 03, 2019

Updated by Geetesh Mittal Any update on the issue yet?

May 30, 2019

Updated by Geetesh Mittal what is the use of this ### website if no one gives a ### about consumer.