Indian Railway Catering & Tourism Corporation [IRCTC] — money deducted but ticket not booked

I was trying to book tickets from new delhi to haridwar and provided all the information. But the moment i made the payment, the money is deducted from my account but the tickets are not booked. It says - "pending from the bank end".

I thought the ticket is not booked so i tried again, and the same thing happened again. "pending from the bank end" message appears on the screen and the ticket is not booked.

Please resolve this as the money is deducted twice and the tickets are still not done. I am providing the reservation id for reference - [protected].

Train number - 12205 / nanda devi exp
+1 photos
Was this information helpful?
No (0)
Yes (0)
Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Indian Railway Catering & Tourism Corporation [IRCTC]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    17%
    Complaints
    10794
    Pending
    0
    Resolved
    1834
    Indian Railway Catering & Tourism Corporation [IRCTC] Phone
    +91 44 2530 0000
    Indian Railway Catering & Tourism Corporation [IRCTC] Address
    9th Floor, Bank of Baroda Building, 16, Parliament Street, New Delhi, Delhi, India
    View all Indian Railway Catering & Tourism Corporation [IRCTC] contact information