[Resolved] Indian Railway Catering & Tourism Corporation [IRCTC] — Money deducted from card and still not back - worst customer service in india | |||||
I am regular user of irctc just because there is no other option for indian railway ticket booking. Indian railway must have another option for rail ticket booking so that irctc also have competitor for it than it will definitely improve customer services. Why they gave customer care no.[protected] it totally manipulate customers. I am trying since 5 days but don't connect even a single time. Is this day indian railway make subsidiary for it? I believe i will get justice through that website. My concern is i have booked ticket through m-visa option. I were use m-visa of payzapp. I also confirmed with pay zapp they told your money still not received by us from irctc. Even i could connect with payzapp but irctc? I already told i send mails on [protected]@irctc.com but no response and call everyday 5-6 times but call not connected. What will i do now? They don't answer even facebook and twitter Was this information helpful? | |||||
Jun 16, 2017 Complaint marked as Resolved Customer Service is Still bad i will support it's customer service ever. But they send my money back. Thanks Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint. | |||||
 3 Comments | |||||
Comments
I was trying to book 5 tickets from Barnala(Punjab) to Haridwar for date 8/6/17. I tried two attempts at 3:29 PM and 7:07 PM. Money deducted Rs. 992.92 and Rs. 995.18 on dated 05/06/2017, but not booked tickets. Plz revrse this deducted money
Reply
I booked a ticket via IRCTC Android app from KHARAGPUR JN to PAKUR on 13 Apr 2017.
Date of journey-14 Apr 2017
Train no-13417
But the train was late more than 4 hours
Therefore I filed a TDR against it on 14 Apr 2017
But I haven't got any response from IRCTC
Transaction Id-[protected]
PNR-[protected]
Please help...
Date of journey-14 Apr 2017
Train no-13417
But the train was late more than 4 hours
Therefore I filed a TDR against it on 14 Apr 2017
But I haven't got any response from IRCTC
Transaction Id-[protected]
PNR-[protected]
Please help...
Sir I booked a ticket of Garibrath at dated 5/06/2017 .my money has deducted from my account but ticket not booked.so kindly request to you to take necessary action
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