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Indian Railway Catering & Tourism Corporation [IRCTC] — money is not refunded to my account after cancellation of ticket

Sir, i have cancelled my ticket and the money is not refunded to my bank account. Refund status shows that the money is successfully done but still i don't see the refunded money in the bank statement of my account. So, i request you to please solve the details...

Here are the details...
Transaction id:[protected]
Pnr no [protected]
Train no./name:20812 / ned vskp sf exp
Date of journey:21-mar-2018
Date of boarding:21-mar-2018
Class:third ac (3a)
From:secunderabad jn (Sc) to:rajahmundry (Rjy) boarding:secunderabad jn (Sc)
Resv upto:rajahmundry (Rjy)
Quota: general (Gn)
Date of cancellation:03-mar-2018 22:32:54 hrs
Ticket type: e-ticket
Cancellation id:[protected]
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Mar 11, 2018

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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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    Indian Railway Catering & Tourism Corporation [IRCTC]
    Customer Care Service
    Customer satisfaction rating
    18%
    Complaints
    9850
    Pending
    0
    Resolved
    1729
    Indian Railway Catering & Tourism Corporation [IRCTC] Phone
    +91 44 2530 0000
    Indian Railway Catering & Tourism Corporation [IRCTC] Address
    9th Floor, Bank of Baroda Building, 16, Parliament Street, New Delhi, Delhi, India
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