Indian Railway Catering & Tourism Corporation [IRCTC] — money refund not done

Address:Nainital, Uttarakhand, 263136

I have booked ticket on 18 feb in tatkal quota in train no. 15014 ranikhet exp. Kgm — dli. The total amount 770 rs was deducted from my account but ticket was not booked via irctc app and message was shown transaction rejected by bank. Further punjab national bank says refund will be initiated in 2 days but no refund is done. So please help me to initiate my refund. Bank say wait for 45 days but it is too long and for a poor person this amount matters a lot.
Lokesh bisht
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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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I've booked the 2 tickets through IRCTC website on 16 Feb 2019 in TATKAAL quota and ticket status was WAITLIST, and later both got cancelled due to IRCTC cancellation policy for waitlisted tickets
I haven't received the money yet to my account but in IRCTC ticket refund section it shows amount is refunded.

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