Indian Railway Catering & Tourism Corporation [IRCTC] — no refund for failed transaction

May 28, 2019

Updated by abhiday IRCTC assigned till date several Ticket IDs:

Ticket Id:-4027668
[protected]@irctc.co.in
Tue 5/28/2019 4:07 AM
Dear Customer,

We would like to inform you that your below-enclosed email has been forwarded to the concerned department. You will receive a reply in this regard shortly.

NOTE: Please use email ID registered in your IRCTC profile for communication with IRCTC Customer Care.

Thanks & Regards
Lata wadhwani
CCE-Email
[protected]@irctc.co.in
Ph[protected]/6610661
www.irctc.co.in [#4027668]

=============================================
Ticket Id:-3899904
Dear Customer,

We would like to inform you that your below-enclosed email has been forwarded to the concerned department. You will receive a reply in this regard shortly.

NOTE: Please use email ID registered in your IRCTC profile for communication with IRCTC Customer Care.

Thanks & Regards
Lata wadhwani
CCE-Email
[protected]@irctc.co.in
Ph[protected]/6610661
www.irctc.co.in [#3899904]

==========================================================================
Ticket Id:-3715452
Dear Customer,

We would like to inform you that your below-enclosed email has been forwarded to the concerned department. You will receive a reply in this regard shortly.

NOTE: Please use email ID registered in your IRCTC profile for communication with IRCTC Customer Care.

Thanks & Regards
Shubham Gujre
CCE-Email
[protected]@irctc.co.in
Ph[protected]/6610661
www.irctc.co.in [#3715452]

===============================================================
Ticket Id:-3704813
From: [protected]@irctc.co.in
Sent: Monday, April 22, 2019 7:55 PM
To: abhinav.[protected]@hotmail.com
Subject: RE:RE:RE:RE:refund for failed transaction Ticket Id:-3704813

Dear Customer,

Note that if still the refund is not reflecting in your account, we suggest you to send us the latest complete bank/wallet statement (From Date of Booking till present Date) in PDF format to pursue the matter.

NOTE: Please use email ID registered in your IRCTC profile for communication with IRCTC Customer Care.

Thanks & Regards
Shobhit Saxena
CCE-Email
[protected]@irctc.co.in
Ph[protected]/6610661
www.irctc.co.in [#3704813]

========================================================
Ticket Id:-3440854
On Mar 26, 2019 8:28 AM, [protected]@irctc.co.in wrote:
Dear Customer,

We would like to inform you that we have already forwarded your request to concern department.
It may take time so Please cooperate us.

NOTE: Please use email ID registered in your IRCTC profile for communication with IRCTC Customer Care.

Thanks & Regards
Pratima Mishra
CCE-Email
[protected]@irctc.co.in
Ph[protected]/6610661
www.irctc.co.in [#3440854]

================================================================
Ticket Id:-3391311
On Mar 20, 2019 11:18 AM, [protected]@irctc.co.in wrote:
Dear Customer,

We would like to inform you that your below-enclosed email has been forwarded to the concerned department. You will receive a reply in this regard shortly.

NOTE: Please use email ID registered in your IRCTC profile for communication with IRCTC Customer Care.

Thanks & Regards
Priyanka Khandate
CCE-Email
[protected]@irctc.co.in
Ph[protected]/6610661
www.irctc.co.in [#3391311]

===============================================================
Subject : Re: RE:refund for failed transaction Ticket Id:-3360494
Date : Mar 20 2019 10:54AM
From : abhinav.[protected]@hotmail.com
To: [protected]@irctc.co.in
Please find the statement of account attached. I made several bookings on March 9, 2019. In fact all transactions in statement dated Mar 9 are IRCTC transactions.

Out of which the first transaction of Rs 2490 did not complete on IRCTC end, but money was deducted from my account. I made the booking again with another payment mode and that worked (it is the very next transaction of 2501).

Please let me know if you need anything else from my side.

Thanks and regards,
*****
[protected][protected][protected][protected][protected]
From: [protected]@irctc.co.in
Sent: Saturday, March 16, 2019 6:25 AM
To: abhinav.[protected]@hotmail.com
Subject: RE:refund for failed transaction Ticket Id:-3360494

Dear Customer,

Please note that TXN <[protected] > is a settlement-failed transaction for which no amount was debited towards IRCTC. That is we did not receive any payment authorization from your bankers to book the ticket. If at all the amount was debited and refund(credit)is not reflecting in your account, kindly send us the complete bank statements (FromDate of Booking to till date) in PDF format to pursue the matter.

NOTE: Please use email ID registered in your IRCTC profile for communication with IRCTC Customer Care.

Thanks & Regards
Priyanka Khandate
CCE-Email
[protected]@irctc.co.in
Ph[protected]/6610661
www.irctc.co.in [#3360494]