Indian Railway Catering & Tourism Corporation [IRCTC] — non delivery of food

I’ve ordered food through ecatering of irctc on 7/8. My order numbers are 2668701 & 2668794 for the train no 16106 at tirunelveli and villupuram.
My food was not delivered to me at both the stations. Nobody contacted me too.
I’ve sent an email to customercare. Ecatering. Irctc.com too, but so far there is no response.
Their phone numbers too are non functional.
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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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    Indian Railway Catering & Tourism Corporation [IRCTC] Phone
    +91 44 2530 0000
    Indian Railway Catering & Tourism Corporation [IRCTC] Address
    9th Floor, Bank of Baroda Building, 16, Parliament Street, New Delhi, Delhi, India
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