Indian Railway Catering & Tourism Corporation [IRCTC]

Indian Railway Catering & Tourism Corporation [IRCTC] — non refund of cancelled ticket

priyesha9

from Delhi, Delhi

Address:

Indian railways, Dr. Ambedkar nagar, Dist. Indore. Madhya Pradesh.

My parents have booked tickets from dr. Ambedkar nagar to katra on 8th april, 2019 from the railway counter of dr. Ambedkar nagar (Mhow). But the lady booking the ticket was very new and she booked the tickets for wrong date. So she cancelled the ticket and said we would get the refund and we booked another tickets of correct date.

Transaction done was from bank of india account. We have received partial refund but some amount of rs. 3, 798 is still left. Transaction number of bank for this debited amount is medr/wr - mhow /44611/

We have given written complain to bank of india, they are telling us to bring details information from railway and railway is telling that they have send the details. No one is really helping. Please do the needful in this matter.

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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.

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Comments

Mohit Kumar Jhunjhunwala

from Kolkata, West Bengal

Hello I am RK jhunjhunwala today I have tried booking a session ticket on uts for that I have done payment using my debit card but amount has been debited but transaction failed and not credited in my UTS wallet
Mobile number [protected]
Amount 1100
Uco Bank debit card.

bosesumankumar

from Chandrapur, Maharashtra

My pnr no [protected]. My " ticket book if confirm birth allocated" preference already selected, then why tatkal waiting ticket has been booked . Please clarify. I want my full money back without cancellation fees.