Indian Railway Catering & Tourism Corporation [IRCTC] — Non refund of my money even when ticket is not booked.

Address:500028
Website:irctc.co.in

After repeated mails to irctc cc i haven't got my matter resolved. My money was deducted for a ticket not booked and everytime i write a mail no body replies. It has been 3 months now and i don't get any response from customer care. Pathetic service. Whom should i contact for further actions.
Once a while they ask for my bank statement, i provide it again after 1 month they ask for my bank statement. I have done this twice and after the second bank statement no body has replied even after 1 month. The most recent ticket i'd provided to me is 5631576.
Was this information helpful?
No (0)
Yes (0)
Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
May 12, 2017
Updated by Fateeha
Till now no update.
May 27, 2017
Updated by Fateeha
Why is there no update
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Indian Railway Catering & Tourism Corporation [IRCTC]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    17%
    Complaints
    10794
    Pending
    0
    Resolved
    1834
    Indian Railway Catering & Tourism Corporation [IRCTC] Phone
    +91 44 2530 0000
    Indian Railway Catering & Tourism Corporation [IRCTC] Address
    9th Floor, Bank of Baroda Building, 16, Parliament Street, New Delhi, Delhi, India
    View all Indian Railway Catering & Tourism Corporation [IRCTC] contact information