Indian Railway Catering & Tourism Corporation [IRCTC] — not able to book tatkal ticket

Dear sir/ madam,
It has come into noticed that even though there is more than 120 seats available in tatkat booking, i am unable to book it. Though this case was not there before few months.

Also there was a news regarding arrest of the assistant programmer by cbi, after this incidence, one was able to book tatkal ticket without any problem. Now again the situation is same.

Today (22 aug 2019) i was trying to book train from guwahati to tambaram in nagaon express, though there is nearly 131 tatkal seats available for booking, but i wasn't able to do. The same case was yesterday also./

I humbly request the concern authority to look after it. It will be a great help to thousands indian passengers, who can not afford other means of travel.

Thanking you.

Sunny