Indian Railway Catering & Tourism Corporation [IRCTC] — online ticket reservations

We tried to book tatkal railway tickets in www.irctc.co.in. there were seats available but after every payment, the transaction failed but the money was debited.
This is so ridiculous. I don't understand what is wrong with the ticket booking system.
It was so annoying that it says "transaction dropped. No seats available" and the money is debited.
Please escalate and build a proper system for the users.
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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
Mar 21, 2018
Adi Banerjee's response
Refund payment Rs 1540, Rs155 and Rs 155
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Please refund my payment 1540 and 155 and 155

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