Indian Railway Catering & Tourism Corporation [IRCTC] — payment debited from bank but status showing as "pending from bank end" via irctc app

Address:Madurai, Tamil Nadu, 625006

Hello sir/mam,
I've booked two tickets via irctc app in tatkal quota. When during payment via google pay, the upi id was entered and the amount was debited from the bank successfully. But in the irctc app, the transaction gets canceled and showing status as "pending from bank end" even after debited from the bank.
This type of failing transactions is happening in a third consecutive manner.
Please initiate the refund process as soon as possible.
Upi trans id:[protected]
Transaction id: [protected]
Username : hariharan s
+2 photos
Was this information helpful?
No (0)
Yes (0)
Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
Complaint comments 

Comments

My phone no is [protected] and email id is [protected]@gmail.com i was booking for ticket from irctc on 1 april 2019 from tatanagar to pnbe . But in midst of too maNy failed transactions money was deducted amount to Rs 300 from my bank account and no ticket received as well

I have booked 4 tickets which were I have cancelled on 16th March but the refund amount have not yet credited.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Indian Railway Catering & Tourism Corporation [IRCTC]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    17%
    Complaints
    10790
    Pending
    0
    Resolved
    1834
    Indian Railway Catering & Tourism Corporation [IRCTC] Phone
    +91 44 2530 0000
    Indian Railway Catering & Tourism Corporation [IRCTC] Address
    9th Floor, Bank of Baroda Building, 16, Parliament Street, New Delhi, Delhi, India
    View all Indian Railway Catering & Tourism Corporation [IRCTC] contact information