Indian Railway Catering & Tourism Corporation [IRCTC] — payment done on google pay upi but ticket not booked

Address:Mumbai City, Maharashtra, 400017

I started the parent of my ticket dated 21/08/2019 today 14th august by irctc app.
O selected the upi option from @razorpay and then, after viewing the payment request on google pay, i completed the payment to razorpay request on google pay.

Still, on irctc app
Showing "pending from bank end"
@razorpay please help it's urgent.

Google pay transaction i'd.[protected]
Irctc transaction i'd [protected]

This booking appears to be failed but i have completed the payment.. How will i get refund???
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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
Aug 18, 2019
Updated by [email protected]
It's been 5 days since I registered my complaint but no one is interested. My account has debited the money but not refunded. Please take action it's urgent @irctc @razorpay
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