Indian Railway Catering & Tourism Corporation [IRCTC] — payment policy

While booking tickets irctc website takes you to payment portal and then lets you know that if any of the conditions you had put are not met. This way money gets deducted from our account without booking any ticket. Then they say it might take up to seven says to refund. Sometimes we don't have money and can't book tickets until we get the refund. There is no way to book another ticket of the same or lesser amount against the money deducted from the account. This becomes crucial for economically weaker section of our society. Why can't they stop the process before the payment if conditions are not met. They use this money to earn interest, as it happens with thousands of the people everyday. Why can't they refund within hours of the payment, in todays technology it is not at all difficult.
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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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I am not register on irctc but my number show already register so i want to delete this account by no. [protected]
Not refund my bank account sir ticket book date 06/09/2019

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    +91 44 2530 0000
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    9th Floor, Bank of Baroda Building, 16, Parliament Street, New Delhi, Delhi, India
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