Indian Railway Catering & Tourism Corporation [IRCTC] — Quality of food in Mumbai howrah duronto exp

Address:New Delhi, Delhi, 400001

Respected sir, i m writing a complaint regarding the quality of food provided in the duronto exp. There has been increase in train fare over the year. However the quality remains the same and people seriously don't feel like eating. They even throw away the food. Such trains attracts tourism so the overall quality should be improved including food. So there are no other options of outside food available on such trains. So i request the concerned authority to look into this matter
Was this information helpful?
No (0)
Yes (0)
Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
Complaint comments 

Comments

Hi
I had a booking on 28th December 2016 and we had to travel from GZB to KLD via Vaishali 2554, train cancelled from that route, I have already file TDR but nothing happening since last 1 month. Below are details
PNR:[protected]
TransactionId:[protected]

Please help me to get my money back...

Thank you!

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Indian Railway Catering & Tourism Corporation [IRCTC]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    17%
    Complaints
    10797
    Pending
    0
    Resolved
    1834
    Indian Railway Catering & Tourism Corporation [IRCTC] Phone
    +91 44 2530 0000
    Indian Railway Catering & Tourism Corporation [IRCTC] Address
    9th Floor, Bank of Baroda Building, 16, Parliament Street, New Delhi, Delhi, India
    View all Indian Railway Catering & Tourism Corporation [IRCTC] contact information