Indian Railway Catering & Tourism Corporation [IRCTC] — Refund against cancellation of counter ticket

Address:	Varanasi, Uttar Pradesh, 221005
Website:	irctc indian railways.

Dear sir,
It is with regret, i would like to bring to your kind attention that, i booked a ticket on dated 5/04/2017 from bhu reservation counter varanasi having pnr no.[protected], train no 12801 d. O. J. 10/06/2017 from bksc to mgs through atm card swipe of rs 1420.00. I cancelled the same ticket on 06/04/2017 at manduadih varanasi, ticket reservation counter and requested for refund amount ie. Rs.1290/= which the reservation staff said will be deposited back into the account within 7 working days. Its been 23 days and i have not received any refund yet in my account. Kindly look into the matter urgently and do the needful.
Thanks and regards.

Chanchal kumar, mb no [protected]