Indian Railway Catering & Tourism Corporation [IRCTC]

Indian Railway Catering & Tourism Corporation [IRCTC] — refund against cancelled train by indian railways

Muhammad Moonis

from Unnao, Uttar Pradesh

Address:

Lucknow, Uttar Pradesh, Lucknow, Uttar Pradesh, 226001

Dear sir/madam
I have a booked ticket from lucknow to lokmanya tilak (Ltt) 22122 pnr no-[protected] dt:-04.08-19 through paytm., but unfortunately the train has been cancelled by indian railways after reached jhansi junction due to heavy rain.
I filed tdr with my other email id through paytm (Attached mentioned with pnr) with the reason "train late more than three hours and passenger (S) did not travel"without any knowledge of tdr..
I want to know that when my refund will done.
Irctc user name :-mustahsan
Registered mail id :- [protected]@yahoo.co.in
Tickets booked through paytm
Tdr file through paytm
Paytm registred mail id:-moonis. [protected]@gmail.com
Pnr no-[protected]
Tdr filing date : 05-aug-2019 07:46:25 hrs
Transaction id : [protected]
Thanks & regards

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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.

Aug 30, 2019

Updated by Muhammad Moonis dear all,
maine irctc ki helpline no.[protected] par par call kar ke apne reufund ki baare me jaanna chaha, but helpline par direct mana kar diya ki aap ko refund nahi milega kyoki aapne TDR reason me ''Train late more than three hours and passenger(s) did not travel'' file kar diya jiska mujhe koi idea nahi thaa.

aap ki jaankari ke liye bata du ki train no 22122 Lucknow to Lokmanya Tilak PNR no-[protected] hai jo ki orai Station par 3 hour late hone ke baad Jhansi Junction par indian railways dwara cancle kar di gayi..
mera aapse nivedan hai ki mera amount mujhe refund kiya jaaye.

Sep 11, 2019

Updated by Muhammad Moonis sir,
no response from IRCTC.
Kindly do something

Sep 17, 2019

Updated by Muhammad Moonis Dear All,
Today i received reply against file TDR on IRCTC website.I am Shock That They Totally refuse that the train not canclled and diverted the route.
TDR History
Sunday04Aug 2019TDR Repudiate
PNR Number : [protected]Transaction ID : [protected]
Train Name : LKO LTT AC EXPTrain No .: 22122
LUCKNOW NR ( LKO) LOKMANYATILAK T ( LTT)TDR Filing Date : 05-Aug-2019 07:46:25 HRS
Quota : GENERAL (GN)Class : SECOND AC (2A)
TDR Status : TDR RepudiateTDR Zone : CENTRAL RAILWAY (CR)
TDR Reason : Train Diverted And Train Not Touching Destination Station.TDR Filed Date : 05-Aug-2019 07:46:25 HRS
Reason for repudiate : TRAIN NOT CANCELLED/DIVERTED AT BOARDING AND/OR RESERVED UPTO STATIONRepudiate Date :[protected]T00:00:00
Registration Number :[protected]

Kindly pursue my problem to IRCTC.
Thanks