Indian Railway Catering & Tourism Corporation [IRCTC] — refund amount is not credited to my account for my cancelled tickets

Address:Kanyakumari, Tamil Nadu, 629168

Transaction id: xxxxxxxxxxxxxx127
Refund status: refunded
Cancellation/refund id: xxxxxxxxxxxx95964
Bank name: visa/master card (Powered by hdfc bank)
Booking amount: 1980.0
Refund amount: 1740.0
Refund date: 17 jan 2019

I have booked railway tickets through e ticket. My account has been debited and got the confirmation from irctc. Subsequently, i have cancelled the tickets. But my account has not been credited.
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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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Forgot my user name, password, phone number, email I'd, sir kindly help to reset the above to" [protected]@gmail.com
Narasimhacharyulu's reply, Jan 17, 2019
Forgot my username, password, email I'd created by my friendsyl by my name with previous phone number, make me these situation s even trying to create a new user I'd also iti os giving the information that user name already exists, phone number already exists, due to this i was confused to open a new account also, because of this confusion I am paying so many risks, sir please help me to avoid these situations, my present email address is mnacharyulu 77@gmail.com,
Why am i getting no resources currently available in pool eticketing error in irctc app. This is happening for the 3rd time. And it started only few weeks before. Before that I used to book properly. Kindly resolve the issue or help me.
Dear Sir/Madam,

New user for IRCTC from Malaysia

The website is not sending mobile verification code on my mobile. And, therefore I am not able to log-in into the IRCTC website.

Kindly check and resolve as soon as possible, as i need to book tickets online

Thanks & Regards,
Abdul Barakath bin A Hamid
My Mobile +[protected]
Amount not refunded for PNR Number [protected] /IRCTC Transaction ID [protected]. It's been more than one month and still no refund. Reached out to IRCTC at multiple avenues but insufficient responses were provided. The booking was cancelled on 14th December 2018.
Tn ID -[protected].
Though IRCTC has made refund but the amount is not appearing in my bank account.
Please help.

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