Indian Railway Catering & Tourism Corporation [IRCTC] — refund did not credited

Address:Amal nivas chempakaramanalloor, anchal , po, Kollam, Kerala, 691306

Respected sir,
I wish to inform you that, with reference to refund against pnr number [protected] /irctc transaction id [protected], an amount of rs. 540.0 has been did not processed as per below details:
Date of cancellation of e-ticket/date of failure of e-ticket booking: 22-apr-2019
Refund processing date: 23-apr-2019
Refund amount: 540.0
Refund reference no: [protected]
Payment option used : credit & debit cards / upi (Powered by irctc ipay) (Mobile_pg)
Booking reference no: [protected]

So kindly please take necessary action about the complaint.
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