Indian Railway Catering & Tourism Corporation [IRCTC] — Refund not credited

Address:Kottayam, Kerala, 686001
Website:www.irctc.co.in/eticketing/mainpage.jsf

I have booked a ticket and paid using my debit card, the payment gateway was paytmag. Then I cancelled the ticket and its showing refunded but I have not got the money till now. Please have a look below for further info.

Transaction ID : [protected]
I have booked a ticket and paid using my debit card, the payment gateway was paytmag. Then I cancelled the ticket and its showing refunded but I have not got the money till now. Please have a look below for further info.

Transaction ID :[protected]
trans date- 11-may-2017
refund id - Cancellation ID: [protected]
13-may-2017

Whenever I check my Refund status, it shows REFUNDED TO BANK, but it shows bank name as PAYTMAG.
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