Indian Railway Catering & Tourism Corporation [IRCTC] — refund not credited to account

Dear sir i do 5000 add money transaction on irctc i mudra app but transaction failed and money debited from my account.

I contact to irctc customer care they say money will be auto credit in your account in 6-7 working days but today is 8th working days and still i not got my money and irctc customer care representative not talking to me in good manners they disconnecting my call.

My transaction details are here

Transaction date - 22 nov. 2019
Irctc i mudra id - [protected]
Ticket id - 5530249

Sir please initiate my refund because i am a student and need money

Payment proof is attached
+1 photos
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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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On 22nd, nov i was a done UPİ transaction (ref id[protected] against wallet top up of irctc imudra.
Money deducted from bank account linked with upi but money not credited in wallet please kindly resolve issue as soon as possible.
İ raise a complaint on the same they given one ticket id[protected] but not refunded yet.

muthuakilan's reply, Apr 15, 2021
Hi,
same issue to me also. When will got the refund
These days they never respond over mails and calls they just keep on generate new tickets Id's.Call dropping happened in my case too

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