Indian Railway Catering & Tourism Corporation [IRCTC] — refund not happened to bank account

Address:

Bangalore, Karnataka, 560091

Dear zaakpay team,

Please note that i have booked ticked in irctc connect app on below dates, during the time of booking transaction was failed and amount deducted from my account but ticket not assigned.
Till now amount not refunded to my bank account, this is not fair,
Transaction details
1) transaction id: [protected]
Date: 20-mar-2018
Train no:16572/bidr ypr exp.
Amount: 405rs

2) transaction id: [protected]
Date: 03-apr-2018
Train:16572/bidr ypr exp
Amount: 405rs.

Bank reference
Ref:[protected] and ref no: 19mar0534
Ref:[protected] and ref no:02apr0534

Please take the concern and refund the amount to my bank account asap.

Regards
Ramesh