Indian Railway Catering & Tourism Corporation [IRCTC] — refund not received in my account yet.

Sir,
I have cancelled my ticket (Having pnr no. [protected]) on 14 aug, 2019 having transaction id - [protected] and cancellation/refund id - [protected], but refund amount has not been received till date i. E. On 04.09.2019 and screen shot of status of refund has been attached.
Kindly resolve above said issue and inform me
Thanks & regards
Durgesh singh
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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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I did two times Tatkal reservation and amount has deducted two times. but not received my money to the bank..! Im attaching With screenshots..Kindly resolve this issue

Charging 20 rs for each water bottle
Charging 5 Rs over MRP for water bottles
The platform vendor thanjavur

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