Indian Railway Catering & Tourism Corporation [IRCTC] — refund not received till date

Dear sir/mam,

I am continuously mailing at [protected]@irctc.co.in but this mail id is not able to generate ticket id for my complaint. I contacted irctc customer care they ask me to change my email id and activate the same with OTP, i did the same and mailed you with my fresh mail id but then also your system is not generating an ticket id..due to this non generation of ticket id i am not able to get my refund amount which is pending from 11 days.

Kindly look into the matter.

Pnr no.[protected]
Pnr no. [protected]
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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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    Indian Railway Catering & Tourism Corporation [IRCTC] Phone
    +91 44 2530 0000
    Indian Railway Catering & Tourism Corporation [IRCTC] Address
    9th Floor, Bank of Baroda Building, 16, Parliament Street, New Delhi, Delhi, India
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