Indian Railway Catering & Tourism Corporation [IRCTC] — refund of cancelled air ticket not provided

Address:	793003
Website:	[email protected]

I cancelled the air ticket transaction id [protected] on 11th Jan 2018, as informed air line spice jet had already refunded the required amount to irctc, but my refund from irctc is still due despite several reminders and assurances, and when I try to call the customer care no, the specific no always remains busy attending other customers, this is continuing for last one month, I did not find any other alternative, hence complaining