Indian Railway Catering & Tourism Corporation [IRCTC] — refund of cancelled ticket not received.

Address:	Kolkata, West Bengal, 713213
Website:	www.irctc.co.in

3 tickets were booked for 23rd december 2017 from howrah to yesvantpur (Hwh to ypr) and were cancelled on 10-dec-2017 21:45:45 hrs for unavoidable reasons.in the refund status, it's shown that the amount has been refunded but i have not received the amount in the bank account yet. Please do look into the matter as soon as possible.

Transaction id:[protected]
Pnr no: [protected]
Train no./name:12245 / hwh ypr duronto
Cancellation id:[protected]
Class: third ac (3a)