Indian Railway Catering & Tourism Corporation [IRCTC] — refund of cancelled tickets

I am currently facing the problem of not getting my refund on cancellation on my tickets. From the irctc website i had booked tickets of rs. 8500 on 6th january 2018 than due to some reason i cancelled it after 5 min on the same day i. E. 6th january 2018.
But still after 10 days i have not got my refund amount... Its showing cancelled tickets but still payment is not received.
Please do the needful
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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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    Indian Railway Catering & Tourism Corporation [IRCTC] Phone
    +91 44 2530 0000
    Indian Railway Catering & Tourism Corporation [IRCTC] Address
    9th Floor, Bank of Baroda Building, 16, Parliament Street, New Delhi, Delhi, India
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