Indian Railway Catering & Tourism Corporation [Irctc] — refund of cancelled tickets

 
1 Review
498/b/a, Bvfcl namrup, Namrup, Dibrugarh District, Assam, India
 Neelam Gogoi on Jun 17, 2019
Dear Sir,
On 4th May, I booked 4 tickets from Namrup to Guwahati of 26.05.2019 and 4 return tickets of the same dated 29.05.2019.
I cancelled all the tickets on 23.05.2019 but I have not received any refund amount for the tickets till now.
I inquired about the issue multiple times with the customer care executives with all the relevant documents however no accountability have been shown from their end.

Kindly look into the matter and intervene as required. The necessary documents have been hereby enclosed.

Thanks & Regards,

N. Gogoi

Mob.

refund of cancelled tickets
refund of cancelled tickets
refund of cancelled tickets
refund of cancelled tickets
refund of cancelled tickets
refund of cancelled tickets

Complaint Status


[Jun 18, 2019] Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
Updated by Neelam Gogoi, Jun 17, 2019
My contact number is [protected]
Complaint comments  Add a Comment     Updated: Share0Tweet0

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    Your Rating (1 star is bad, 5 stars is good)
    code
    Customer satisfaction rating
    3%
    Complaints
    7939
    Pending
    0
    Resolved
    227
    phone
    +91 44 2530 0000
    location
    9th Floor, Bank of Baroda Building, 16, Parliament Street, New Delhi, Delhi, India
    Indian Railway Catering & Tourism Corporation [Irctc] - refund of cancelled tickets