Indian Railway Catering & Tourism Corporation [IRCTC] — re:tdr process ticket id:-4998667

Address:Pune, Maharashtra, 411014

The train was over 4 hours late due to monsoon and so i could not travel and had to go back home.

I demand to escalate the matter as irctc is refusing to process my refund and i have received below response from irctc;

'your tdr requested against pnr no.[protected] has been forwarded to central railway on 07-aug-2016 19:20:01 hrs.

Your case was repudiated by central railway citing that“no edr has been fed against the particular pnr as party has travelled”.
Was this information helpful?
No (0)
Yes (0)
Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Indian Railway Catering & Tourism Corporation [IRCTC]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    17%
    Complaints
    10790
    Pending
    0
    Resolved
    1834
    Indian Railway Catering & Tourism Corporation [IRCTC] Phone
    +91 44 2530 0000
    Indian Railway Catering & Tourism Corporation [IRCTC] Address
    9th Floor, Bank of Baroda Building, 16, Parliament Street, New Delhi, Delhi, India
    View all Indian Railway Catering & Tourism Corporation [IRCTC] contact information