Indian Railway Catering & Tourism Corporation [IRCTC] — Reversal of charges on card for transaction failure

Address:Mumbai City, Maharashtra, 400068
Website:www.services.irctc.co.in/cgi-bin/bv71.dll/irctc/services/login.do

I was trying to book this suburban pass on 27/4/2017. But the site gave me an error twice on Icici bank gateway. Now I see you have charged me but I never got a payment confirmation or the generation of my quarterly pass or any sms. Kindly reverse the complete charges of Rs 599.15 from my HDFC Bank card # ending 3360. I want the complete reversal of charges. This is disgusting.
Kindle do the needful at the earliest
Was this information helpful?
No (0)
Yes (0)
Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
Complaint comments 

Comments

Transaction id : [protected].
In the IRCTC web, it shows payment REFUNDED date 3rd May 2017.
but still, i didn't received money on my HSBC bank account.

Could u pse look into and revive my User ID and Password for IRCTC
Tickets has been dropped but amount gets debited

DEBIT
ICR[protected]IGABFAMEX9Commission on IRCTC -11.59
I have cancelled the ticket but i did not get the money refunded, its going to be around about 10 days that i have cancelled my ticket

What can i do to get the money refunded please tell

Contact- [protected]
OTHPG 839956 PTM*PAYTM NOIDA. I booked my tickets on 26 April from Dausa to Gurgaon (2 tickets ) .payment was made through paytm but tickets were not booked and I haven't receive the amount back
Hi
I Was Trying To Book A Ticket From Bengaluru To Delhi And While Making The Payment An Amount Of INR 3822.52 Was Deducted But The Ticket Was Not Booked
I Request You To Kindly Look Into The Matter And Refund The Amount

Yogesh Bagaria
[protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Indian Railway Catering & Tourism Corporation [IRCTC]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    17%
    Complaints
    10795
    Pending
    0
    Resolved
    1834
    Indian Railway Catering & Tourism Corporation [IRCTC] Phone
    +91 44 2530 0000
    Indian Railway Catering & Tourism Corporation [IRCTC] Address
    9th Floor, Bank of Baroda Building, 16, Parliament Street, New Delhi, Delhi, India
    View all Indian Railway Catering & Tourism Corporation [IRCTC] contact information