Indian Railway Catering & Tourism Corporation [IRCTC] — Rude behavior by the TTR.

Address:

600017

I had booked a ticket in the Bangalore mail from Chennai. Mine was confirmed and my dad's ticket was on RAC. I had to cancel my trip to Bangalore and hence gave a signed copy to my dad authorizing him to use my confirmed birth in place of his RAC ticket. My dad had a terrible leg injury and was finding it very hard to walk itself. Upon notifying the TTR at coach S2 of the Bangalore mail, he replied sarcastically to my dad as asked him to go to the Apollo hospital in Chennai if his leg is hurting. Request you to take legal action against the TTR and ensure customers are not treated this way in the future.