[Resolved]  Indian Railway Catering & Tourism Corporation [IRCTC] — sbi irctc card - shubh yatra login

Address:Chennai, Tamil Nadu, 600042

I have been trying to login through subhyatra and with a user name given. Then it asks me to reset the password since I am first timer for subhyatra login. When I try to rest the password it takes me to another page where it asks me to again login and type a new password. Here what is the user name I have to give? If I give subhyatra user name then it says as invalid user ID. If i give my regular irctc login user name then it resets that password which I dont want to reset - I want to only activate my password for subhyatra login in. How do I know? When I call irctc 24X7 helpline, I encounter the worst knowledgeable person at the other end. Multiple times they transfer my call to a dummy extension which keeps ringing endlessly. This whole support system of irctc just sucks. Just because this is a government entity doesnt mean you have to provide pathetic services to public. Please redeem yourself before I try to redeem my mileage points from SBI credit card. You guys suck are useless!!!
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Aug 6, 2021
Complaint marked as Resolved 
Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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Dear Customer, Apologies for any inconvenience caused. .We will be glad to assist you with the concern. Please mail us your contact details at [protected]@sbicard.com with Ref No. 1011 & we shall connect with you to address your issues.

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    Indian Railway Catering & Tourism Corporation [IRCTC] Phone
    +91 44 2530 0000
    Indian Railway Catering & Tourism Corporation [IRCTC] Address
    9th Floor, Bank of Baroda Building, 16, Parliament Street, New Delhi, Delhi, India
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