Indian Railway Catering & Tourism Corporation [IRCTC] — tatkal ticket booking

I tried booking a tatkal ticket on 14/12/2018 and the amount got debited from my bank account but the ticket did not get booked. The message showed: pending from bank end.

I contacted the bank and they told me that transaction from their side has been successful and they have communicated from the bank. They provided me bank transaction id as well.

Irctc txn id: [protected]
Bank txn id: [protected]

Please help me.

Regards,
Shashwat
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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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Comments

Sir after cancellation my irctc ticket iam not received any amount from your bank, in the irctc website it shows like the whole amount refunded but iam not received any amount till this date, and my journey date is 9th december 2018.so pls resolve my issue as early as possible sir.
My transaction id:[protected]
Train number:18464

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