Indian Railway Catering & Tourism Corporation [IRCTC] — tdr complaint

Address:

Jaipur, Rajasthan

I booked tickets for train no. 12315 Annanya express, my PNR is [protected] .The train was late for more than 5 hrs so i tries to cancel the ticket but that menu was not available. I filed TDR but it shows that CR repudiate. This was not very good. I have to travel 2 hr to get to station and trains are not very frequent to my destination. This was very unprofessional from railways, the train was late not me. I want the refunds as they are in criteria of the Indian Railways to refund the total amount If the train is late for more than 3 hrs.