Indian Railway Catering & Tourism Corporation [IRCTC] — Online ticket booking does not work at all from past 6 months

Address:Thane, Maharashtra, 400606
Website:www.irctc.co.in/eticketing

I don't understand what happened to irctc onliine railway ticket booking site.in tatkal we are not able to book any ticket. I have tried several times with different internet providers (4g high speed) whenever i book ticket it goes to tatkal waiting list and i have to pay huge charges for cancellation even though it automatically gets cancelled. Can please suggest if this situation is going to improve or we should travel by any other means.
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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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Its almost three months and till now i didn't get my refund.
train became late more than three hours, so i filled TDR for...

Train No:-22405/BGP GARIB RATH
PNR-[protected],
Transaction Id:-[protected],
Date/Time TDR File:- 23-Mar-2017 17:48:45 HRS
Ticket Amount: 2330.0

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    +91 44 2530 0000
    Indian Railway Catering & Tourism Corporation [IRCTC] Address
    9th Floor, Bank of Baroda Building, 16, Parliament Street, New Delhi, Delhi, India
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