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Indian Railway Catering & Tourism Corporation [IRCTC] — tdr not refund

Hi support team,
I have booked a ticket from LAR
To AGC for JBP ATARI SPL (01707) express on 17th APR,
2019 and date of journey was 20th APRIL, 2019.
For reason train delayed more than 3 hours and
The passenger has not traveled, i filled the tdr
For the same in irctc against my ticket and the
Status was turned to cr registered, but the
Amount was not refunded yet.
I am not sure what else i might be missing to
Get amount refunded. Please let me know what i
Can do further or else you can drop a mail to [protected]@gmail.com
Ticket details:
Do transaction :-17 th oct, 2019.
Pnr number :- [[protected]]
Reason for tdr: train late more than three hours and passenger not travelled.
Tdr filing date: 20-APR-2019 17:47:08 hrs
Tdr status: cr registered
Cancellation id: [[protected]]
Tdr zone: northern railway (Nr)
Registration no:[protected]
Warm regards,
PRAMOD
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Complaint Status


[Apr 30, 2019] Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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    Indian Railway Catering & Tourism Corporation [IRCTC]
    Customer Care Service
    Customer satisfaction rating
    20%
    Complaints
    8718
    Pending
    0
    Resolved
    1714
    Indian Railway Catering & Tourism Corporation [IRCTC] Phone
    +91 44 2530 0000
    Indian Railway Catering & Tourism Corporation [IRCTC] Address
    9th Floor, Bank of Baroda Building, 16, Parliament Street, New Delhi, Delhi, India
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