Indian Railway Catering & Tourism Corporation [IRCTC] — tdr not refund

Address:

deoretha no 1 shahganj agra, 282010

Hi support team,
I have booked a ticket from LAR
To AGC for JBP ATARI SPL (01707) express on 17th APR,
2019 and date of journey was 20th APRIL, 2019.
For reason train delayed more than 3 hours and
The passenger has not traveled, i filled the tdr
For the same in irctc against my ticket and the
Status was turned to cr registered, but the
Amount was not refunded yet.
I am not sure what else i might be missing to
Get amount refunded. Please let me know what i
Can do further or else you can drop a mail to [protected]@gmail.com
Ticket details:
Do transaction :-17 th oct, 2019.
Pnr number :- [[protected]]
Reason for tdr: train late more than three hours and passenger not travelled.
Tdr filing date: 20-APR-2019 17:47:08 hrs
Tdr status: cr registered
Cancellation id: [[protected]]
Tdr zone: northern railway (Nr)
Registration no:[protected]
Warm regards,
PRAMOD