Indian Railway Catering & Tourism Corporation [IRCTC] — tdr: not refunding money and no proper explanation

Address:Jabalpur, Madhya Pradesh

Pnr no [protected]: i was suppose to travel on 21st oct by raxual-hyd spl train which arrives at jabalpur station at 10.45 am but this train got late by 18 hours and reached jabalpur station by next day i. E 22nd of oct-17 at 4.30 am. I could not travel and filed tdr also same day. I got a mail that tdr has been rejected with reason as null. When i again maied them, they replied saying you have filed tdr when train started from jabalpur. Also, as per railway policy there is option of filing tdr with in 1-2 working days of the day of travelling. They dnt stick to their reason also. Please do the needfull.
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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
Oct 27, 2017
babaluram's response
Correct dob-14/04/1994

Oct 27, 2017
babaluram's response
IRCTC account me dob correct karni hai please kar dijiye correct dob-14/04/1994

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Dear railway officer, Meri dob registration form me 14/05/1994 hai Jo wrong hai ise Sahi kar na hai meri correct DOB 14/04/1994 hai months wrong hai month Ko change karna hai month 5 ki jagah 4 karna hai yani may ki jagah apairl karna hai apki ati kripa hogi correct dob- 14/04/1994
Ref ID:[protected], Date: 18th Oct, Amount: 6, 160, Account Number: [protected], Bank: HDFC

Amount deducted even after failed to book the ticket. Please do the needful.

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