Indian Railway Catering & Tourism Corporation [Irctc] — tdr refund not given despite train was cancelled
Serilingampally, Andhra Pradesh, India
Nenehabhopale on Feb 23, 2020
For pnr number [protected] train departure date january 26, 2020. Train was not going to destination station i. E. Pune and hence we did not board the train. Tdr was filed and there has been no refund so far. Please look into the matter and refund the amount as train was diverted and the train was not touching the destination station. There is no fault from our end. As soon as we got to know that the train is not going to the destination station, we filed the tdr and did not board the train. Also, post that, we have received a reply that tdr is repudiated because train run was normal. Please check properly before giving any reply. This is completely a lie that train was normal. This is not acceptable as a railway is lying and we want our full refund. Railway message screen shot is attached as a proof that train was not touching the destination station.
[Feb 23, 2020] Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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