Indian Railway Catering & Tourism Corporation [IRCTC] — tdr status: cr registered since the past month.

Website:www.irctc.co.in

Hi support team,
My name is kislay sinha.
I had booked a ticket from bksc
To hwh in 08628 ranchi howrah spl intercity express on 4th january,
2018 and date of journey was 8th january, 2018. The booking was done using the irctc app.
For some reason, the train was cancelled halfway, at adra jn.
All the passengers were left to make their own arrangements to reach howrah, so i filled tdr for the same with irctc against my ticket on 9th january, 2018.
The status has turned to cr registered, but the amount has not been refunded yet.
I am not sure what else to do, to get the amount refunded. Please let me know what to do further.
Ticket details:
Date of transaction : 04/01/2018
Pnr number : [protected]
Reason for tdr: train cancelled after traveling halfway, and not reaching its destination.
Tdr filing date: 09-jan-2018 11:14:05 hrs
Tdr status: cr registered
Cancellation id: [protected]
Tdr zone: south eastern railway (Se)
Warm regards,
Kislay sinha
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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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Comments

Sir i booked ticket on 31-jan-2018 and payment was not sussesful. And amount of ticket reduced from my account but ticket not booked. So i have no ticket id only transaction id.Payment status was payment settled but payment not refund till 05-feb-2018. My transaction id is [protected].

Transaction failed on 22.01.2018.while booking a ticket amount of 3495
but amount of 3495 deducted by my account.now it showing refunded to payumpp.But after 8 days also it is settled yet.

Details as below, ,

Transaction id - [protected]
Refund id - [protected]

Please look into the matter.

email:[protected]@gmail.com

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