Indian Railway Catering & Tourism Corporation [IRCTC] — tdr was filed still refund not received

Address:

I/4, Parmar Park, Sector No.26, Pradhikaran, Nigdi, Pune, Maharashtra, 411044

I had booked a ticket from KrishnarajaPuram to Pune scheduled on 30/03/2019. The PNR No. alloted to me was [protected] for train No 16332 but on that scheduled date the route of the train was diverted so I couldn't board the train. I had to cancel my trip. The TDR for the same was filed on the IRCTC site by default. Hence refund was expected in the bank but I did not receive any refund as on date. So please look into the matter and help me get the refund.