Indian Railway Catering & Tourism Corporation [IRCTC] — ticket cancellation fund not refund in my account

Address:

Korba, Chhattisgarh, 495684

1. Cancellation i. D.[protected]
Cancelled ticket detail train no 12130 -
Azad hind express from champa to
Nagpur pnr no [protected]
Amount 710.00 was not refund

2. Cancellation i. D. [protected]
Cancelled ticket detail train no. 22648 -
Korba express ticket from nagpur to
Korba. Pnr no. [protected] booking
Amount 830.00 was not refund